Mobile / Slots
Your account details, transaction records, and payment history — including OVO and QRIS activity — are handled under this privacy policy. We keep this policy specific to how data moves through the lepel4d platform so you know exactly what we collect, why we collect it, and how to request changes.
This policy applies to data collected when you open an account on lepel4d, log in, submit a payment through OVO or QRIS, or contact our support team. We collect the information needed to verify your account, process your transactions, and keep your session secure across devices — nothing beyond that. Data collected during an OVO transfer or a QRIS scan is tied to your account record and held according to the retention schedule described further down this page. We do not sell your personal data to third parties. Where local law in Indonesia governs how we handle account data, we follow those requirements. Availability of our services depends on local law and eligible regions. If you access lepel4d from a region where online gaming is restricted, it is your responsibility to check whether access is permitted under applicable local law. For account-level questions about what data we hold, the contact path is set out in the Support section below.
Payment records tied to your OVO wallet are stored as part of your account transaction history. You can review these entries after login in your account dashboard.
QRIS scan-to-pay actions generate a timestamped transaction entry linked to your account. These records are accessible in your account history view after each session.
We log device type, session start and end timestamps, and login method to maintain account security and detect unusual access patterns across mobile and desktop.
Messages sent to our support team are retained to track resolution status and improve response quality. You can request a copy of this correspondence through our support channel.
This policy covers data generated directly within the lepel4d platform — your account registration details, transaction records, game session logs, and support exchanges. It does not extend to third-party services you reach through our platform, including payment processors handling OVO or QRIS flows, or studio providers such as PG Soft and Habanero whose games run inside our lobby. Those services operate under their own data terms. Understanding the boundary helps you know where to direct a data question — account and transaction data comes to us; payment processor data goes to the relevant provider.
Data collected at login — email, session token, device identifier — falls within this policy. We use it solely to authenticate your session and maintain account security.
Deposit and withdrawal records processed through OVO or QRIS are covered here as account data. The payment processor's own terms also apply to the payment leg of each transaction.
Game session metadata — title played, session duration, round outcomes — is recorded as part of your account history. Game content itself is supplied by studios like PG Soft and Habanero under separate terms.
External links, embedded payment widgets, and studio game engines operate outside this policy boundary. We are not responsible for data handling by those third-party services.
You have concrete choices about the data lepel4d holds on your account. Reviewing your transaction history — including OVO deposits and QRIS payments — is available directly after login without contacting us. For corrections to your registered account details, the account settings page shows the editable fields; follow the verification steps displayed there to confirm any change. If you believe data we hold is incorrect or you want to understand how a specific entry was recorded, raise it through our support channel and we will respond with the relevant detail. You can also request that we delete your account and associated data where local law and our retention obligations allow. Submit that request in writing through the support contact path below and we will confirm the scope of what can be removed.
Transaction history, session logs, and account details are visible in your account dashboard after login. No request is needed to access your own activity summary.
Open account settings to update registered name, email, or linked wallet details. The page shows the verification steps required to save each change.
Contact our support team with the specific entry or data point in question. Include your account ID and the date of the record so we can locate it and respond accurately.
Write to us through the support channel to request removal of your account and personal data. We will confirm what falls within scope and any retention obligations that apply.
For any question specific to this privacy policy — data held on your account, a transaction record you want to review, or a deletion request — use the contact paths below. Include your registered account email and a clear description of your request so the right team member can respond without delay.
Open the chat widget from your account dashboard. State that your question is about the privacy policy so it is directed to the correct queue.
Send a written request to our support address listed in your account settings. Privacy and data requests are handled separately from general account queries.
Your current transaction and session data is visible directly after login. Start there before submitting a request — the record you need may already be accessible.
Data security on lepel4d is applied at the account level. Sessions use encrypted connections and each login is tied to a device and timestamp so unusual access is detectable. We use cookies to maintain session state and remember account preferences across visits — your browser settings control whether cookies are accepted, and declining them may affect some account functions. Data retention periods vary by type: transaction records are kept for the period required by applicable law in Indonesia; support conversations are held until the issue is resolved and a reasonable follow-up window has passed. To request a change to data we hold or to understand the retention period for a specific record, contact us through the support paths listed in this page.
All account sessions run over encrypted connections. Login events are timestamped and tied to a device identifier so that access from an unrecognised device is flagged for your review.
We use session and preference cookies to keep you logged in and remember account settings. Cookie controls are in your browser settings; adjusting them may affect how some account pages load.
Transaction records tied to OVO and QRIS activity are held for the period required under applicable Indonesian law. Support correspondence is retained until resolution plus a reasonable review period.
Write to us via the support channel to ask about a specific record, correction, or deletion. State your account ID and the data in question; we will confirm the scope and timeline for your request.
These are the questions we receive most often about how lepel4d handles account data, transaction records, and your rights under this policy.
We collect the details you enter during registration — name, email address, and the payment method you connect, such as OVO or QRIS. Login events and session timestamps are also recorded to maintain account security. We do not collect data beyond what is needed to operate your account.
Yes. Your full transaction history — including OVO deposits and QRIS payments — is visible in the account dashboard after login. Each entry is timestamped. No support request is needed to access this view; it is available every time you log in.
We do not sell your personal data. Payment processors handling OVO or QRIS transactions receive only the data required to complete each transaction under their own terms. Game studio providers such as PG Soft and Habanero do not receive your account or payment data.
Open the account settings page after login. Editable fields — name, email, linked wallet — are shown there along with the verification steps required to save each change. If a field cannot be edited directly, contact support with your account ID and the correction needed.
Retention periods depend on the data type and applicable law in Indonesia. Transaction records are held for the period required by law; support conversations are retained until resolution plus a follow-up window. Write to our support team to ask about the retention period for a specific record.
Send a written deletion request through our support channel — live chat or email, both listed in the Support section above. Include your registered account email and account ID. We will confirm what data falls within scope of the request and any legal retention obligations that apply before proceeding.